Meet Business Analyst, Cailín

Business Analyst Cailín is part of our Dublin team. We sat down with her to find out what it’s like working at fire.com’s HQ and what brought her to the payments industry.

Hi Cailín! So, how long have you been with the company?
Almost 1.5 years.

What does your job involve?
As a Business Analyst with fire.com, I’m involved in the full project lifecycle – from researching new product concepts, generating project scope and design documents, overseeing the development of changes to planning and phasing product releases.

What do you find most rewarding about your role as Business Analyst?
It’s rewarding to be regularly releasing new and tangible changes to the fire.com platform. Whether it’s external customers impacting product changes or enhancements to our internal operational systems – the platform is constantly changing and evolving.

What is the most exciting challenge you’ve worked on yet?
The most challenging programme I’ve been involved in to date was our Brexit preparation programme. Given the uncertainty around Brexit, fire.com sought to split all activity on our platform between UK-based and EU-based activity in order to fully protect our customers whatever the outcome. The project involved updates to every area of the system from customer onboarding to Treasury functions. This was a project I worked on at the beginning of my time with fire.com, and it was a great way to get an in depth understanding of the entire platform and the many services fire.com offers.

What’s your background? Why did you want to join a company like fire.com?
I studied Information Systems in Trinity College Dublin and worked as a Technology Consultant for several years, before spending time working in the Charity sector – so quite a varied background! I’d worked with several financial institutions as a consultant and was very interested in the way technology was revolutionising the financial sector. When the opportunity came up to work in a growing fintech company like fire.com, I was very excited to have the chance to play a part in transforming the industry.

Summarise the culture in three words?
Friendly, supportive, driven.

What do you like most about working in the payments industry?
There is so much potential and change in the payments industry right now. Constantly evolving technology and exciting new legislation like PSD2 means that there are always new opportunities to take advantage of. Payments are a daily part of life, and to be involved in something that has such a wide reach is fascinating.

And how about outside of work? What do you get up to in your spare time?
Running, reading, tag rugby and walking my dog Rocco.

Do you have any unusual or quirky skills or fears?
I’m not sure if this is a skill or a weakness but I can sleep through anything. I used to sleep through deafening fire drills in my college halls of residence, much to the unease of my flatmates!